Serve Better. Order faster.
The ultimate smart menu and mobile ordering platform built for
modern hospitality. Streamline operations, increase average spend, and keep your
guests coming back.
Key Features
Built for the Future of Dining
Establishments
Quicker Service Times
Integrated Loyalty & Analytics
AI‑driven Upselling Tools
For Customers
Instant Ordering & Payments
Bill‑splitting Functionality
Personalised Dining Recommendations
Pilot programs in Johannesburg & Cape Town
Restaurants should own their guest relationships, not just process them. Vaya Order empowers your team to deliver seamless, personalised dining experiences that drive loyalty and growth.
Micaelyn Maharaj
Founder, Vaya Order
Magical experiences, higher spend
Flexible payments
Apple Pay, Google Pay, saved cards, gift cards and mixed payments.
Another Round
Prompt guests to reorder the same round of drinks fast to keep the good times rolling.
More tips, happier staff
Smart prompts increase gratuities by up to 10%, boosting team morale and earnings.
Advanced group tabs
Pre-authorised event tabs simplify big group orders, no lost cards or messy bills.
Fast feedback
Capture instant feedback while guests are in-venue and prevent negative online reviews.
More positive reviews
Simple prompts encourage guests to leave reviews, boosting your online reputation.
Personalisation
The Future of Personalised Dining
Serve better, order faster. Vaya Order uses intelligent, real-time insights to
present every guest with a bespoke menu experience that reflects their unique tastes.
Key features
DELIGHT GUESTS
Make every guest feel right at home
Make your menu more accessible than ever and end ordering FOMO by letting guests tailor your menu based on their tastes.
The problems Pay solves
Waiting
It takes too long to pay the bill. Restaurants can’t control when multiple tables want to pay and leave at once, and have limited servers and payment devices available.
Bill splitting
Splitting the bill is clunky. Awkward conversations with calculators coming out at the table is not the way dining experiences should end.
Growth
It’s difficult to grow your marketing list. For full-service restaurants that don’t offering digital ordering, it’s hard to keep up with the competition on your marketing list.
Guest experience
Guest experience dips. After all the hard work giving great service, the guest experience can fall over at the last hurdle, impacting tips and online reviews.
The Numbers
South African most trusted dining out platform
4.8/5 product rating
25%
Higher Check Size: Smart upsells that boost your daily revenue & increase average
AOV.
40%
Faster Table Turns: Serve more guests in the same amount of time by reducing the
order-to-fire time.
100%
Order Accuracy: Digital integration eliminates communication errors.
15+
hours: Saved of front-of-house labour per week
Multi Vendor Operator Annual Report
The benchmark for Food Halls. An in-depth analysis of multi-vendor ordering trends, guest spend behaviour, and revenue benchmarks in the UK — built on real operator input + Vaya order ordering data.
.webp)
Better experiences, higher team engagement
Flexible payments
Apple Pay, Google Pay, saved cards, gift cards and mixed payments.
More tips, happier staff
Smart prompts increase gratuities by up to 10%, boosting team morale and earnings.
More positive reviews
Simple prompts encourage guests to leave reviews, boosting your online reputation.
Loyalty
Membership registration
Vaya order Serve products are the largest driver of loyalty member signups alongside bookings
Points earning
Full integrated, guests automatically see and earn points when they order & pay via Vaya order
Auto-link memberships
Guests can automatically see their existing membership and available benefits throughout the Vaya order Serve experiences
Display points balance and rewards
Guests can view their points balance and number of applied/applicable rewards to drive incremental spend and visits
Rewards application
Supports offers applied by members or deals automatically applied at the cart
Reward redemption via Points shop
Let guests redeem their loyalty points for their chosen offer, right from the checkout experience.
ENTERPRISE APIS
Powering Your Kitchen with Seamless POS Connectivity
Vaya Order integrates directly with the industry-standard Point of Sale
systems you already rely on, ensuring a unified workflow from guest order to kitchen
fulfillment.
SUPPORT
Here to serve, with 24/7 human support
24/7
Live, human support
>97%
Satisfaction score
<30 sec
Average response time
365
Days per year